• Welcome to house of daveera!!
  • Get quality jewelry pieces
  • Unbeatable prices just for you

OUR POLICIES

These policies will apply to all purchase order made to House of Daveera.
By ordering any of our item(s), you agree to be bound by these policies.


All pieces are customised from scratch hence it takes a certain length of estimated time for items to get ready for delivery.

PRODUCTS

The description of our products is as set out in our website, social media handles, catalogues, brochures or other form of advertisement. All descriptions are for illustrative purposes and shall only be customized according to your specifications.
In any case of any goods made on your specifications, it is your responsibility to ensure that any information or specification you provide is correct.

BASIS OF SALE

The description of the item(s) on our website, social media handles does not constitute a contractual offer to sell the item(s).
When item(s) has been selected and an order has been submitted through the link on the website or social media handles, we customize the items chosen from scratch according to your desired specifications.
Please note that we shall not be responsible for any inaccuracies in the order made by you.

PERSONAL INFORMATION

We may contact you by using email or other electronic communications method.

PRICE AND PAYMENT

The price of the item(s) and any additional delivery or other charges shall be as displayed on our website and social media handles.
Payment accentuates and validates your order on every purchase.

DELIVERY

Your desired items shall be processed and ready for delivery at the time or within the agreed period, or failing any agreement, without undue delay and, in any event, within 5 to 25 business days after the day when the collation for the batch is concluded and not when the order was made and depending on the particular item(s) ordered.
If in any case, regardless of events beyond our control, we do not deliver the goods as expected, there shall be a grace period of 14 days for items to arrive and be available for delivery. However, if items do not come within this window period, you will be compensated.
The time frame for delivery of the item(s) after they are readily available is subject to the delivery method chosen by you before check out.
Please note that home delivery fees are not from Daveera but our dispatch partners, hence, if the precise delivery address is considered very distant from the state central, extra charges will apply and you will be contacted and notified before delivery.
If you or your nominee fail, through no fault of ours to take delivery of the items at the delivery location, the dispatch partner may charge the reasonable costs of storing and redelivering them as we shall bear no liability.
The items shall become your responsibility from the completion of delivery or your collection. You must reasonably, practicably examine them before accepting it.

RISK AND TITLE

Risk of damage to, or loss of, any item(s) will pass to you upon delivery of the item(s).
We reserve the right to retain the item(s) until full payment is made, hence, title on the item(s) shall remain vested on us until we have received full payment. Therefore, all payments must be completed before delivery of the item(s).

CONFORMITY

We have a duty to supply the item(s) in conformity with your specifications. Upon delivery, the item(s) shall be;

  • Of satisfactory quality;
  • Be reasonably fit for any particular purpose for which you have made the order and conform to the description.

LIMITATION OF LIABILITY

In no event shall Daveera or any of its affiliate be liable for any indirect, incidental or inconsequential mistake as to the descriptions of the item(s) ordered occasion by you.

RETURN POLICY

Returns are accepted within 60 days after the delivery of the item(s).

Full Coverage Returns:
Upon receipt of the item(s) by you, Daveera shall be fully responsible for replacement if the item(s) delivered is not of reasonable quality and the item was wrongly customized by us.
Limited Coverage Returns:
Upon receipt of the item(s) by you, Daveera shall not be fully responsible for replacement if you made an error when placing an order or you inadvertently chose the wrong size before check out.
Please note that there shall be no refunds or returns on any item(s) damaged as a result of misuse or exposure to harsh chemicals and corrosive agents. And item(s) shall not be received by Daveera after the expiration of 60 days.

FORCE MAJEURE

Daveera shall not be responsible for any delay in delivery, or failure to deliver, any item(s) if such delay or failure results from causes beyond its reasonable control, including but not limited to, acts of God, war, terrorism, labour disputes, delay or failure of suppliers or of transportation, or governmental acts.

GENERAL TERMS

If your order(s) pursuant to the agreement between you and our staff is time bound, please ensure that you go for customized item(s) that can be readily available within one week.
You are at liberty to request for images or videos of your finished item(s) before delivery.

PRIVACY

Daveera hereby agrees that all information supplied by you via its website or social media handles will be used only for the purpose of making available the item(s) ordered. Daveera will not sell, lend or disclose this information to any third party who is not involved in the process of processing the desired item(s) to you or to the delivery partner not engaged by Daveera.

ENTIRE AGREEMENT

This constitutes the entire agreement between Daveera and you. The placement of an order to purchase shall be deemed to be acceptance of these terms by you.
These policies supersede all prior proposals, offers, discussions, correspondence, or communications regarding this transaction. They may only be modified by a subsequent agreement in writing approved by us.